Dans plusieurs secteurs, comme la grande distribution, la restauration, l’hôtellerie et encore le commerce de détail, la figure du « mystery shopper » est très répandue. Né aux États-Unis dans les ...

Les notations des clients ne seraient pas seules à être utilisées pour élaborer la note de magasin de Google. Depuis peu, un terme énigmatique fait son apparition : le Mystery Shopper Rating. Il ...

“Un lundi matin dans un Lidl bondé, smartphone en main. Mon objectif? Prendre des photos de piles placées juste à côté de la caisse. Les mains moites, je me dirige vers une caisse automatique et ...

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Mystery shopping can sound like a dream side hustle. After all, who wouldn’t love getting paid to shop, dine or visit a spa or theater while secretly evaluating their service? But it’s not all nice ...

Mystery shopping can be a great way to earn extra money, working very conveniently on your time and without anyone looking over your shoulder. Many people who are looking for work at home jobs tend to ...

Standards of customer service in supermarkets and other customer-focused businesses across the Middle East are set to be put under the spotlight after WPP marketing consultancy Grass Roots announced ...

An undercover shopper investigation of Ontario financial advisers has found that only a third of them gathered thorough, know-your-client information, and less than a quarter discussed how the adviser ...

A mystery shopper has revealed how they enjoy free meals and hotel stays. Taking to TikTok as @Airic.z, Airic is a London-based accountant and content creator who posts videos about his lifestyle and ...