«Je ne vais pas donner de détails sur le projet Mystery Shopper parce que ça va détruit tout le concept du Mystery Shopper», a soutenu le ministre du Tourisme à l’express, ce jeudi 29 juin. Une ...

Mystery shopping in fashion retail is shifting from monitoring to development. Retailers use insights for coaching and training, with a focus on ...

Les notations des clients ne seraient pas seules à être utilisées pour élaborer la note de magasin de Google. Depuis peu, un terme énigmatique fait son apparition : le Mystery Shopper Rating. Il ...

Want to become a mystery shopper? If so, we’ve found the five best mystery shopper companies to work for. Mystery shoppers go by a couple different names – evaluators, secret shoppers — but, ...

Being a mystery shopper is more involved than a lot of people think. You have to apply, qualify, sign a contract, request specific assignments, get the assignments, complete the assignment on time, ...

Secret Shopper, the latest TV offering from retail guru Mary Portas on Channel 4, is once again a runaway success, with almost 2.8 million viewers according to recent figures. Stomping purposefully on ...

Shopping these days is no private affair as shopper surveillance ramps up towards the Christmas period. What you might not be aware of is that traders and their employees are also being keenly ...

She walks in confidently with a carefully hidden script in her bag. Maybe she's typed notes in her phone, glancing at them occasionally or dexterously recording audio, as she calmly speaks to ...

Mystery shoppers visit retail stores, hotels or restaurants while posing as customers. Companies use mystery shoppers as a way to evaluate areas such as their customer service and cleanliness.

CLEVELAND, Ohio — Shopping is getting more expensive. But if you’re willing to put on your spy hat and do a little secret observation, there’s a way to make running those errands free. The answer is ...