Le Mystery Shopping est utilisé par les dirigeants des grandes entreprises afin de tester la qualité de leurs produits et de leurs services dans des conditions réelles. Ainsi, un client mystère se ...

Learn which metrics helped Market Force take the #1 spot in mystery shopping. This recognition underscores Market Force's role in helping established and emerging brands optimize ...

Quelques mois après l’acquisition de Masters Consultants, BVA franchit une nouvelle étape dans la construction de son pôle dédié à l’expérience client. Prochain défi : la reprise de l’institut LH2.

MotorVise has launched a new automotive mystery shopping programme as dealerships and manufacturers seek deeper insight into customer experience beyond traditional process measures. At the centre of ...

Mystery shopping is a fantastic way to earn some extra money, although it cannot really be considered a work at home job. Some people are able to earn more than just a little extra money with mystery ...

Mystery shopping can sound like a dream side hustle. After all, who wouldn’t love getting paid to shop, dine or visit a spa or theater while secretly evaluating their service? But it’s not all nice ...